Thank you for your review.
We are a little perplexed as to why you think our ingredient list is wrong?
We are completely transparent about our process AND ingredients, and have years of satisfied customers.
We most certainly DO NOT use 'betaine' as you infer, or any other 'secret' ingredient for that matter.
We are also very vocal about the transition to natural is a journey, and the first shampoo bar you use will not be the final bar, with seasonal changes necessary along with a more neutral selection when hair settles down.
Use of a third party conditioner will also contradict and upset our natural ingredients and cause the results you mention.
Thank you for taking the time to try our products. Sorry you feel that they aren't for you. Good luck with your search